How I work

My learning design work is guided by four core pillars: cross-functional collaboration, inclusive design, operational excellence, and a commitment to building delightful outcomes.

I advocate for three people: the learner, the stakeholder, and the future teammate who’ll inherit the system.

Good learning design should outlast its designer.

Project lead for the AI for Business & Finance online program, featured at NASDAQ

A blueprint for learning design

Key factors I navigate to move learning programs from concept to launch

Reach & Positioning

  • Global and regional reach
  • Executive, professional, and general-interest audiences
  • Internal program content and external marketing content

Learning Pathways & Modalities

  • Theory and applied approaches
  • Short-form and long-form content
  • Self-paced and cohort-based learning

Talent & Performance

  • Internal and external talent
  • On-camera presence and training
  • Scripted or semi-scripted delivery

Production & Delivery

  • Studio, remote, and hybrid filming
  • Live, asynchronous, and blended delivery
  • White-labeled and branded flagship programs

Technology & Innovation

  • Off-the-shelf and custom builds
  • Accessibility-first design (captions, transcripts, UX)
  • AI-enhanced experiences

Constraints & Alignment

  • Budget, timeline, and resource considerations
  • Brand, voice, and messaging alignment
  • Legal, compliance, and accreditation requirements
(L) Speaker headshot and (R) digital avatar

Here’s how I leverage AI to tackle common content development challenges and enhance learning experiences.

Filming in-person program content can be expensive and time-consuming. Studio rentals, crew and speaker time, craft services, and other expenses can quickly add up, and content can become outdated shortly after post-production.

AI avatars allow speakers to collaborate on digital versions of themselves, reducing—or even eliminating—the need for in-person filming. As content evolves, updates are as simple as revising the script.

As project lead, I ensure speakers are comfortable with their digital avatar’s likeness, voice, and gestures.

I encourage them to see it as an extension of their teaching style, not a replacement.

I also utilize AI to automate content creation, analyze learner performance and engagement, and enhance accessibility through features like real-time translations.

AI lacks “judgment, nuance, and taste,” as noted in Fortune. I serve as the human in the loop to make informed decisions AI cannot.

AI expands what we can do, but humans decide what matters. 🎯

Screenshots

Faculty on set, between takes
Production notes for video editor
Examples of video layouts